Putting Customers First: The Importance of Trust in the Glazing Industry

At Thextons, our guiding principle has always been to put our customers first. We understand that when it comes to choosing the right windows and doors for your home, trust is paramount. That’s why we strive to build and maintain trust and ensure our customers feel confident and valued throughout.

Why Trust Thextons?

Exceptional Quality: Thextons is committed to delivering the highest quality. Every product we install undergoes rigorous testing and inspection to meet stringent standards. Our customers can trust that they are investing in long-lasting, reliable solutions for their homes.

Expertise and Experience: With decades of experience in the industry, Thextons’ team of experts brings unparalleled knowledge and skill to every project. Whether you’re seeking advice on the best window options for energy efficiency or need guidance on door designs to enhance your home’s kerb appeal, our knowledgeable staff are here to help. Customers can trust our expertise to guide them through every step of the decision-making process.

Transparent Communication: At Thextons, transparency is key. We believe in open and honest communication with our customers, providing clear and detailed information about our products, services, and pricing. From the initial consultation to the final installation, we keep our customers informed every step of the way, ensuring you feel confident and informed throughout.

Prompt and Reliable Service: We understand that our customers’ time is precious, so we provide prompt and reliable service at every turn. Whether scheduling a consultation, delivering products, or completing installations, our team works efficiently and professionally to ensure minimal disruption to our customers’ lives. You can trust that we will consistently deliver on our promises and meet your expectations.

Accreditations: These endorsements signify our commitment to quality, reliability, and exceptional service, giving peace of mind knowing that you are working with a reputable and trustworthy company.

Accreditations

At Thextons, we understand the importance of credibility and trust in the windows and doors industry. That’s why we’re proud to hold a range of accreditations and certifications.

Here are the accreditations we hold and what they mean for you:

FENSA: Ensures our installations comply with current Building Regulations for windows and doors.

CHAS: Demonstrates our commitment to health and safety standards in the construction industry.

CPA: Provides financial protection solutions regulated by the Financial Conduct Authority (FCA).

ConstructionLine: Confirms our qualifications as pre-qualified contractors and consultants in the construction industry.

Rockdoor: Approved suppliers and fitters of Rockdoor products, known for exceptional quality and durability.

REHAU Authorized Partner: Supplier and fitter of REHAU uPVC window and door systems, renowned for quality.

TrustMark: Government-endorsed quality scheme ensuring impeccable workmanship and customer service.

PAS2030: Certification for delivering energy-efficient components, demonstrating our commitment to sustainability.

Thextons: Your Trusted Partner

At Thextons, we earn and maintain our customers’ trust by delivering exceptional quality, expertise, transparency, and reliability in everything we do. Every aspect of our business reflects our commitment to putting customers first, from our industry accreditations to the glowing testimonials of satisfied customers.

Get in touch

For a free, no-obligation quote, contact our experts at Thextons today on 0151 608 2278. When you choose Thextons for your windows and doors, you can trust that you’re in good hands.